Customer Service Specialist - German Speaker (P) Lisboa

Customer Service Specialist - German Speaker (P)
Lisboa
Lisboa, Lisboa, Portugal

Overview

German Customer Service Specialist (P) role at Oceanic View Solutions

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor , supporting global clients in a dynamic, friendly, and multicultural environment.

Responsibilities

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or
  - related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Qualifications

• Native or C2 level in German
• English at B2 level or higher
• Already based in Portugal
• Great communication and
  - solving skills
• Customer-first mindset

Benefits

• Competitive salary + performance bonuses
• Private health insurance
• Paid training and career development
• Modern office or hybrid/remote options
• A vibrant, inclusive work culture

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Marketing Services