Customer Service Specialist (m/f/d) - Porto Porto

Customer Service Specialist (m/f/d) - Porto
Porto
Porto, Porto, Portugal

About the Role

A
- established international company is looking to strengthen its team by hiring a Customer Service Specialist (m/f/d) for its Porto office. This is a great opportunity for professionals who enjoy working in
- paced environments and are passionate about delivering excellent customer service.

Your New Responsibilities

• Receive and manage customer orders, ensuring timely and accurate processing
• Handle inquiries and complaints with professionalism and empathy
• Maintain regular communication with national and international clients
• Provide administrative support to the commercial and supply chain teams
• Monitor product availability and delivery timelines
• Ensure a professional and efficient representation of the company

What You Need to Succeed

• Fluency in English (spoken and written) — mandatory
• Excellent verbal and written communication skills, with a professional attitude
• Proactive, organized, and
  - oriented approach
• Previous experience in customer service or order management (preferred)
• Proficiency in Microsoft Office tools (Outlook, Word, Excel) and ERP systems
• Immediate availability

What the Company Offers

• Integration into a dynamic and international team
• A demanding yet collaborative work environment
• Competitive salary aligned with experience
• Opportunities for professional growth and development

Next Step

If you're interested in this opportunity, please send us your updated CV. If you're exploring other career paths, feel free to reach out—we’re happy to discuss other openings confidentially.