Customer Service Specialist Lisboa

Customer Service Specialist
Lisboa
Lisboa, Lisboa, Portugal

Are you looking for a role that combines your skills with exciting challenges?

We're seeking a talented professional to join our team as a Customer Support Specialist in Lisbon, Portugal.

This is a
- time opportunity with indefinite contracts and a competitive salary and performance bonus. You'll have the chance to work with a dynamic team, support our client's social media areas, and contribute to improving service quality.

The ideal candidate will be fluent in Spanish (C1) and English (B2), have experience in a Contact Centre or Service program, strong customer
- oriented skills, and basic understanding of digital advertising. If you're a team player who can also work independently, we'd love to hear from you!

In this role, you'll take an active part in continuously seeking initiatives to enhance service and improve user experience. You'll handle
-
- end product troubleshooting, resolve generic, technical, or product queries, drive overall customer satisfaction metrics, and partner with
- house technical specialists to educate advertisers on product features and common issue types.

You'll receive full paid training on the company and project, career development programs, specialized courses, and language classes. This is an
- opportunity employer committed to a work environment free from discrimination and harassment. To be eligible for this position, you must be legally authorized to work in Portugal.

As a valued member of our team, you'll enjoy benefits like flexible working hours, remote work options, and opportunities for growth and development. We're proud to offer a supportive and inclusive work environment where everyone feels welcome and valued.

Our client values diversity and inclusion, and we strive to create a workplace culture that reflects these principles. We encourage applications from candidates who share our passion for delivering exceptional results and making a positive impact.

Become part of our dynamic team and help shape the future of customer service!