Customer Service - Tobacco Company - Fr... LISBON Lisboa

Customer Service - Tobacco Company - Fr... LISBON
Lisboa
Lisboa, Lisboa, Portugal

Are you fluent in French? Do you have interest in starting an exciting career as a Customer Service Representative for a Tobacco Company? Work with us!

In this role, you will support our client from the tobacco industry. Also, you’ll ensure an outstanding customer experience at every single opportunity.

Are you ready for your new adventure? Apply!

Our Client

Is the leading worldwide tobacco company that works with seven of the world’s top 15 brands, including the
- selling cigarette brand. Recently, the company has expanded its offer, besides the traditional cigarettes a new type of smokeless cigarette device aiming to provide a new solution for their customers.

What you'll do

• As a Customer Service for Tobacco Company, you’ll do customer support via telephone and email;
• Effective support for questions regarding the use and maintenance of the smoking device;
• Provision of technical support regarding the device or the brand’s website;
• Providing information and possible troubleshooting.

What you'll need

• Fluent written and verbal communication skills in French;
• Fluency in English – B2 level (mandatory);
• Demonstrates sympathy and empathy;
• Excellent communication and interpersonal skills;
• Team spirit;
• Flexibility and resilience;
• Fast learning capacity;
• Experience in telephone customer service/call center environment (preferred).

Apply now

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