Customer Service with Dutch Lisboa

Customer Service with Dutch
Lisboa
Lisboa, Lisboa, Portugal

Social network you want to login/join with:

I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.

? Join Our Network!
We’re always open to welcoming new talent into our growing community.

? Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!

Join a
- tier Outsourcing/BPO consultancy supporting a global travel and tourism brand. This is your chance to turn your Dutch language skills into a meaningful career in Portugal!

Location:Lisbon
Employment Type: Fixed-term (6 months) with potential for extension or permanent contract
Industry: Outsourcing/BPO
Languages: Dutch (C2) & English (B2+)
Compensation: Base salary + bonuses

? What You’ll Be Doing

? Handle inbound calls to support customer inquiries
? Guide clients through
- booking and booking management
? Assist travel agents and ensure smooth booking processes
? Recommend and sell travel products tailored to customer needs
? Provide accurate information on destinations, documentation, pricing, and more
? Identify
- selling and upselling opportunities to enhance service

? What We’re Looking For
? Native/Fluent in Dutch (C2) and fluent in English (B2+)
? Experience in customer service or sales, ideally in travel or hospitality
? Excellent phone manner and communication skills
? Problem-solver with strong attention to detail
? Customer-focused mindset and multitasking ability
? Familiarity with travel/booking systems is a plus
? Willingness to work rotating shifts (Mon–Fri 08:00–18:00, Sat–Sun 08:00–17:00)

? What You’ll Get
? Competitive base salary with bonus potential
Access to exclusive travel perks and discounts
? Opportunities for professional development in a global company
? Friendly, multicultural work environment
? And much more!

Ready to take off with your new remote job? Apply now and bring your customer service skills to an exciting travel industry team!