Customer Success Artificial Intelligence Advisor Camarate

Customer Success Artificial Intelligence Advisor
Lisboa
Camarate, Lisboa, Portugal

Job Summary:

We are seeking an experienced Customer Success AI Specialist to play a key role in helping our clients achieve business outcomes by leveraging
- edge AI solutions.

Key Responsibilities

• Proactively manage customer health through intentional,
  - driven engagement.
• Collaborate closely with clients and colleagues to accelerate AI adoption and value realization.
• Cultivate and strengthen client relationships to drive growth.

Delivering Value

• Develop a comprehensive understanding of how AI can create value for customer service teams and CRM.
• Deliver a
  - class customer experience focused on rapid value realization.
• Drive adoption and remove obstacles to using AI agents.
• Advocate tirelessly for the customer across the ecosystem.
• Enhance the customer experience through proactive engagement and communication.

Requirements

• Minimum 3+ years of related experience in Customer Success or Experience.
• Previous experience in customer success roles in enterprise technology or Saa
  S.
• A track record of learning new technology/software solutions and linking them to common use cases.
• Ability to explain and demonstrate the business value of AI to both technical and
  - technical stakeholders.
• Strong interpersonal skills with influence at multiple levels.