Customer Success Manager - iGaming - Porto

Customer Success Manager - i
Gaming - Porto

About the job Customer Success Manager - i
Gaming - Porto

CUSTOMER SUCCESS MANAGER- PORTO

RESPONSABILITIES:

• Bridge the gap between sales and customer support
• Keep clients engaged and regularly using products
• Build customer loyalty and reduce churn
• Keep a
  - level view of the entire support process
• Advocate for customers
• Foster a
  - centric team environment
• Resolve customer issues

Requirements:

• Portuguese and English, spoken and written;
• Previous experience as a Customer Success Manager
• Ability to analyze, synthesize, and simplify;
• Good communication skills and capacity to adapt to new challenges;
• Knowledge and experience working in the i
  Gaming industry;