Customer Support Agent Dutch speaker Lisbon Lisboa

Customer Support Agent Dutch speaker Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

2e2967980d27

Job Views:

4

Posted:

11. 04. 2025

Expiry Date:

26. 05. 2025

Job Description:

Job Title: Customer Service Agent (Dutch Speaker)

Location: Lisbon, Portugal Onsite

Job Type: Full-Time

About Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate about helping others and seeking a vibrant workplace, we would love to hear from you!

Responsibilities:

1. Provide
   - quality customer support via phone, email, and chat in Dutch.
2. Resolve customer inquiries and issues efficiently and professionally.
3. Maintain thorough and accurate customer records in our database.
4. Collaborate with other departments to solve complex customer problems.
5. Stay updated on product knowledge and company policies to ensure accurate information is provided to customers.
6. Contribute to team efforts by accomplishing related tasks as needed.

Requirements:

1. Native or fluent Dutch speaker.
2. Proficiency in English (both written and spoken).
3. Previous experience in customer support or a related field is a plus.
4. Excellent communication and interpersonal skills.
5. Ability to handle stressful situations calmly and effectively.
6. Strong
   - solving skills and attention to detail.
7. Basic computer skills and familiarity with CRM systems.

What We Offer:

1. Competitive salary and benefits package.
2. Comprehensive training and development programs.
3. Opportunities for career growth within the company.
4. Relocation and accommodation support.
5. Performance bonus.

Join us and be part of a company where your contributions are valued and your career can flourish! We look forward to welcoming you to our team.