Customer Support Agent Lisboa

Customer Support Agent
Lisboa
Lisboa, Lisboa, Portugal

Do you speak Catalan fluently and love helping people? Are you looking for a role where your rare skill is truly valued? This might be exactly what you've been waiting for.

About our client

We're hiring for one of the world's leading payment solutions and business technology providers.
Imagine a platform that lets a restaurant manage bookings, a retail store sell online, and a salon schedule appointments all in one place. That's what our client offers: a complete business operating system powering thousands of companies worldwide.

What you'll do

As a Customer Support Agent, you'll be the friendly,
- solving partner that helps business clients make the most of the platform.

Your
-
- day will include:

• Supporting B2B clients in Catalan and English via phone, email, and chat
• Troubleshooting issues and guiding clients with tailored solutions
• Verifying account information and following compliance guidelines
• Delivering every interaction with empathy, professionalism, and excellence

Why this role is special

• Because Catalan speakers are rare and your talent will make a true impact
• Join a diverse, international, and vibrant team where your voice matters
• Continuous learning and career growth opportunities
• A
  - first, inclusive workplace where you can truly be yourself

Requirements

• Fluency in Catalan and English (written and spoken)
• Strong communication skills and a genuine desire to help customers
• Organized,
  - oriented, and eager to learn
• Customer support experience is a plus, but not required

Benefits

• Modern office environment with all the tools you need to succeed

• Comprehensive training and ongoing support to help you grow from day one

• Work in a multicultural team, with colleagues from across the globe
• The unique chance to use your Catalan skills daily, making you a rare and valued asset
• Team activities and a supportive culture that make coming to the office enjoyable

If you're fluent in Catalan and ready to use that skill to support businesses and make a difference, this is your chance.

Apply today and take the next step in your career