Customer Support Assistant B2b German Speaker Viseu

Customer Support Assistant B2b German Speaker
Viseu
Viseu, Viseu District, Portugal

Description:Come and work with us. Do you want to work with one of the world’s leading airlines? Are you German native or fluent with strong Portuguese communication skills? Looking to make your career in a multicultural environment in the sunny and happy Lisbon? So we have the perfect opportunity for you!Your future project: join our German + Portuguese Customer Support team
Our client is an International flying company where flying means a true pleasure. As a customer service specialist in this project, your daily responsibilities will include:
- Provide assistance to an international flying company that supports airlines all over the
- Being part of a team specialized in offering support through written and phone communication - Adapt easily to different scenarios and constant updates like aviation demands
- Meet and exceed our service quality goals, compliance regulations and productivity
- Create amazing experience that people value and we are proud
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of German (C2)- Advanced level of Portuguese (at least C1) both verbal and
- Ability to adapt to a challenging software system. - Good communications skills and argumentation, create empathy from the first moment, being able to turn a negative situation into a positive
- Analytical and problem solving skills with strong attention to
- Desire to learn and advance, be a curious investigator and problem
- Must hold EU citizenship or valid work permit for Portugal- Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits. - Relocation
- Competitive
- Paid professional
- Employee
- Private healthcare & dental insurance (after six months of employment)- Growth opportunities through various development
- Fun and engaging
- wide initiatives, including our Ever
Better wellness
- Job
- Life-long skills and
- Excellent work culture
Go further with Foundever®We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today!