Customer Support Dutch-Speaking - €1.298 A Month - Remote - No Experience Required

Customer Support Dutch-Speaking - €1.298 A Month - Remote - No Experience Required
Lisboa
Lisboa, Lisboa, Portugal

1 month ago Be among the first 25 applicants
About The Company

It is an International outsourcing company, well known worldwide.

About The Company

It is an International outsourcing company, well known worldwide.

Ready to embrace a new adventure ?

We are looking for fluent German speakers with a good English level, to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.

What We Are Looking For In a Candidate

Speak proficiently (C1/C2)German and have a good English level (B2)Good communication and soft skills

What You Will Have To Do

Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions to customers. Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness. Customer Service: Deliver
- calibre customer service for
- sales requests including delivery, warranties, and refunds. Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction. Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience. Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products.

What You Will Be Offered

Attractive monthly salary
Complete paid training
Private health insurance after contract signature
Free Portuguese language classes
Many other benefits

Important Information

It is mandatory that you have an EU passport or full working rights in Portugal.

When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.

Skills: inbound marketing, sales support, proficient in german (c1/c2), fluent german, willingness to learn, crm, communication, good english level (b2), sales & marketing, english (b2), good communication skills, good communication, german (c1/c2), german, outbound calls, crm management, proficient german (c1/c2), client relationship management, good english level, german fluency, customer support, english level b2, fluent german (c1/c2), communication skills, soft skills, good english (b2), good english, customer service, english fluency
Seniority level

Seniority level Associate
Employment type

Employment type Full-time
Job function

Job function Other
Industries Wholesale
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