Customer Support Executive (French, Italian, German Speakers) Lisboa

Customer Support Executive (French, Italian, German Speakers)
Lisboa
Lisboa, Lisboa, Portugal

Company Description
Cross Border Talents (CBT) provides international recruitment solutions for Engineering, Information Technology, and Multilingual Customer Support profiles. Addressing the digital skills shortage with over 300 global recruiters and advanced algorithms, CBT assists both talent and companies in thriving during the era of intelligent machines. Since 2013, CBT has connected over 130, 000 tech talents from more than 50 nationalities with companies worldwide. Notably, CBT is the only recruitment company globally awarded three Seals of Excellence by Horizon 2020 SMEI. Join us to shape the future of global recruitment and talent mobility.
Role Description
This is a
- time
- site role for a Customer Support Executive. The position is located in Lisbon. The Customer Support Executive will provide excellent customer support and service, manage customer satisfaction, offer online support, and provide technical support. Daily tasks include responding to customer inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction in French, Italian, or German.
Qualifications
Customer Support and Customer Service skills
Experience in Customer Satisfaction and Online Support
Technical Support abilities
Excellent communication skills in French, Italian, or German
Strong
- solving skills
Basic technical understanding and proficiency with support software
Ability to work independently in an
- site environment
Previous experience in a similar role is an advantage
Bachelor’s degree or relevant work experience