Customer Support for Digital Advertisers – Arabic Market
Customer Support for Digital Advertisers – Arabic Market
Customer Support for Digital Advertisers – Arabic Market
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Trail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Location: Lisbon, Portugal
Languages Required: Arabic (C2) and English (B2 or higher)
Position Type: Full-time (40 hours/week), Rotating Shifts
Role Overview
We are seeking motivated individuals to join a multilingual support team focused on assisting advertisers on a major social media platform. In this position, you will provide
- sales support and technical assistance to businesses using the platform's advertising tools.
Your main goal will be to ensure client satisfaction by resolving technical issues, offering clear guidance, and optimizing their experience with the platform.
Key Responsibilities
- Support small and
- sized businesses via chat, email, and outbound phone calls - Troubleshoot
- related issues and provide solutions - Assist clients with both
- sales and
- sales inquiries - Offer guidance on platform tools and features
- Identify common problems and suggest improvements
- Work with multiple support tools and manage several tasks simultaneously
- Full-time position with a Portuguese employment contract
- Rotating shifts, Monday to Sunday
- Monthly meal allowance and holiday/Christmas bonuses
- Private health insurance (after contract signature and documentation)
- 22 vacation days per year, plus Portuguese public holidays
- Possibility of
- provided accommodation for eligible international hires - Dynamic and multicultural work environment
- Office located in a central and
- connected area of Lisbon
- Metro and Train Station: Entrecampos
- Bus lines with extended schedules available
Skills: client satisfaction, multitasking, communication, troubleshooting, post-sales, advertising, arabic, advertising tools, customer support, technical assistance, problem solving, multilingual communication
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Human Resources Services
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: TalenTrail Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 6. 8. 2025
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