Customer Support for Social Media with Dutch Lisboa

Customer Support for Social Media with Dutch
Lisboa
Lisboa, Lisboa, Portugal

Customer Support for Social Media with Dutch

We are recruiting on behalf of our client, a leading outsourcing company providing customer and technical support, content moderation, sales, and marketing services. We have exciting job opportunities in Lisbon! Take the next step in your career by working with top global brands in a dynamic,
- paced environment alongside a supportive team. We seek individuals eager to make an impact, add value, and unleash their full potential. Are you fluent in Dutch? This opportunity is for you!

What You Will Do:

• Provide support to
  - level clients to help them grow across multiple channels – chat, email, and phone;
• Support and expand the
  - serve advertising base for clients in the online and digital advertising domain;
• As a Customer Delight for Social Media, provide
  - and
  - sales support for all
  - service products;
• Provide product and tool support to enhance clients’ experience;
• Identify and solve problems, such as technical bugs and ads’ delivery issues;
• Resolve customer issues in a timely manner and
  - actively communicate progress to clients;
• Pro-actively identify areas where clients can improve usage of our solutions;
• Provide vital product insights and feedback from customers to engineering teams.

What You Need:

• Fluency in Dutch;
• Proficient English communication skills;
• Strong communication, interpersonal, and
  - solving abilities;
• Basic computer knowledge and technical skills;
• Ability to multitask effectively;
• Team-oriented mindset with the ability to thrive in a
  - paced, energetic environment.

What We Offer:

• Comprehensive relocation support to Lisbon for candidates relocating within Europe;
• Competitive monthly salary;
• Health benefits and various other discounts;
• Full training provided by certified instructors;
• Opportunities for career advancement and professional development.

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