Customer Support - Fr - En (M/F/X) Braga

Customer Support - Fr - En (M/F/X)
Braga
Braga, Braga, Portugal

Do you speak fluent French?

Are you passionate about helping people?

Join our customer support team at one of the world's leading global retailers, and make a difference every day by delivering exceptional service to our customers

responsabilidades chave

As part of our team, you will be responsible for guiding clients through their various queries, providing them with clear and relevant answers, while adopting a warm and professional approach.

Assist clients via inbound calls and/or outbound calls by answering inquiries regarding their
- goals objectives.

Present and promote new alternatives contracts by using upselling skills that suits the best interests of the client.

competências

fluency in French, spoken and written;

Intermediate level of English

preferably previous working experience in a call center;

high school diploma or a higher education degree;

principais benefícios

What do we have for you?

- base salary of 880€/month;

- performance bonus up to 140€/month

- meal Allowance of 7. 23€ per day;

- transport allowance: 20€/month;

- schedule: Monday to Friday:

07:00AM - 07:00PM (Rotational shifts)

2 days off: Saturday and Sunday

- working contract: 6 months (renewable)

Location: Braga 1 month and WAH

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.