Customer Support (German-speaking) - Social Media - 3000€ Welcome Bonus

Job title

Customer Support (German-speaking) - Social Media - 3000€ Welcome Bonus

Concentrix

What You Will Do In This Role

• Give customer support by handling customers’ issues and inquiries
• Use different platforms and tools
• Investigate and collect information to provide to customer
• Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience

Your Qualifications

• Have an advanced level of German (written and oral) (C1) and good level of English
• Have prior knowledge in online payment methods and transactions
• Have proven computer skills and diligent worker
• Have high attention to detail and a
  - solving mindset
• Have the ability to communicate, both written and verbally effectively
• Being skilled in
  - tasking is essential

What’s In It For You

• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
• Competitive salary and performance bonus
• 3000€ Welcome Bonus
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Location

PRT Porto - Avenida Sidonio Pais Nº 93

Language Requirements

German (Required)

Time Type

Full-time

Eligibility to Work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Company / Other

Concentrix is an
- opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.