Customer Support - Hebrew Porto

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Are you enthusiastic about online advertising and emerging technologies? Would you like to join one of the most innovative tech companies? As a Customer Care Advisor, you will support our client and expand your knowledge in online advertising within a dynamic and fast‑paced environment.

Responsibilities

• Providing reactive support via phone, email, and chat, focusing on troubleshooting and efficient issue resolution for SMB clients.
• Offering optimal advice on various inquiries from business clients.
• Building meaningful relationships with key decision‑makers in the marketing industry and acting as a consultant for their online advertising strategies.
• Understanding client business goals to align them with appropriate online advertising solutions.
• Providing strategic campaign support to educate clients.
• Ensuring high levels of customer satisfaction with a focus on quality and results.

Requirements

• Willingness to relocate to Lisbon, Portugal.
• EU Passport or Portuguese work permit.
• Excellent spoken Hebrew and English skills.

Job Details

• Entry level
• Full‑time
• Other (Job function)
• Business Consulting and Services (Industry)