Customer Support In Dutch, Lisbon Office, Mo-Fri Start: 9.10 Lisboa

Customer Support In Dutch, Lisbon Office, Mo-Fri Start: 9.10
Lisboa
Lisboa, Lisboa, Portugal

• Possible start: 9. 10
• We offer efficient and fast remote recruitment process
• It is great possibility to get good money throughout the year in Portugal
• Working schedule time frames: Monday-Friday: 07:30-20:00 (Greek time - 8h/day, 40h/week, 5 days/week) with weekends off
• We do NOT require previous experience, we will teach you everything

Company:

Support for insurances brand

Our client is the world's largest publicly traded property and casualty insurer for Homeowners. If you are seeking a role where you manage a variety of internal accounts, then we would love to hear from you

You will provide a warm and professional contact with each of our customer's clients. You will ensure excellent service standards and maintain high customer satisfaction while reaching your career goal and contributing to the future success of the company.

As a Customer Support you will:

• Receiving telephone calls or chat from Dutch clients wishing to obtain various types of information concerning the insurance policy -only inbound
• Processing via a transaction in our client policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc. , to the insured
• Indexation and electronic archiving in our document management tool
• Policy changes/Cancellation requests/Making a claim, updating