Customer Support in FRENCH (Francês) - Airline - 2000 EXTRA for start on 02.10 Lisboa

Customer Support in FRENCH (Francês) - Airline - 2000 EXTRA for start on 02.10
Lisboa
Lisboa, Lisboa, Portugal

Project details:

• Start date: 02. 10
• Work in our modern office in Lisbon, Parque das Nações
• You will assist French - Speaking travelers with bookings, provide travel guidance, and offer general support, ensuring a smooth and enjoyable journey
• Recruitment & hiring process 100% online
• Signing bonus: €2000 (€500 paid after 3, 6, 9 & 12 months)

This role is support for a top European
- cost airline connecting destinations across Europe, North Africa, and the Middle East. Known for affordable fares, flexible travel options, and reliable service, the airline serves both leisure and business passengers.

Perfect opportunity for candidates passionate about travel and eager to join an airline in a
- focused role

Your responsibilities:

• Support French - Speaking customers via phone, email, and chat
• Manage bookings: create, change, or cancel reservations
• Handle complaints and sensitive cases
• Process tickets and
  - office tasks
• Give clear information and helpful solutions

Our expectations:

• You speak French in proficiency (min C1)
• You speak Fluent English (at least B2)
• You are
  - motivated, and you like to work in the team
• You are looking for an energetic environment

Main duties:

• Starting date: 02. 10
• Full time employment, 6 months
  - term renewable contract
• Private Health insurance with a dental plan
• Work in our modern office in Lisbon, Parque das Nações
• Training is provided at the beginning of the work
• Recruitment & hiring process is 100% online
• Working schedule: Monday - Sunday 8:00-21:00 (40h per week, 5days per week)

Competitive salary and remuneration system(incl. Meal allowance)

• Basic salary:900€ gross per month
• 2 extra salaries per year
• Fixed project bonus: 80€ gross/month
• meal allowance: 7, 23€ NET/day (approx 145€ NET/month in a voucher card)
• Transport allowance - 20 €/month
• Signing bonus: €2000 (€500 paid after 3, 6, 9 & 12 months)

Apply today and Change your career with Gentle
Way

Include a valid
- mail address and telephone number in your CV and the recruitment process can start smoothly

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Type d'emploi : Temps plein

Rémunération : à partir de 1 044, 00€ par mois

Question(s) de présélection:

• Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
• Your current location:
• When is the closest possible date to start for you?
• Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc. ).
• Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
• This offer is related to our client Concentrix (formerly Webhelp) Portugal. Are you okay with continuing with your application?
• Is French your native language?
• Are you legally authorized to work in Portugal?
  If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc. ).
• Are you ready to work in our Office in Lisbon Oriente area?
• Do you speak English at working proficiency level (min. B2)?

Formation:

• High school or equivalent (Requis)

Langue:

• français min C2 (Requis)
• anglais min B2 (Optionnel)