Customer Support Payments Agent - German (M/F/X) Porto

Customer Support Payments Agent - German (M/F/X)
Porto
Porto, Porto District, Portugal

Job Opportunity: German-speaking Customer Support Representative (Remote)

Are you fluent in German and English and looking for an exciting opportunity in the economic sector ? Would you like to work in a dynamic field focused on payment solutions for small and
- sized businesses ? If so, we have the perfect role for you!

What You’ll Do:

• Be the voice of the company in direct communication with business partners in the economic sector
• Manage the German-speaking market , ensuring a high standard of customer support
• Assist clients via phone, email, chat, and social media
• Clarify questions and provide guidance about the company’s products and services
• Support merchants with any inquiries and ensure ongoing satisfaction
• Take an active role in improving
  - related processes and optimizing workflows
• Collaborate closely with internal departments like Sales and Marketing

What We’re Looking For:

• Native or fluent German speaker (mandatory)
• Proficient in English
• Strong communication skills and
  - focused mindset
• Tech-savvy with a keen interest in the economic and financial sectors

What We Offer:

• Base salary: €1, 100/month
• Meal allowance: €7. 63/day
• Skill adder: €100/month