Customer Support (Portuguese-Speaking) - Social Media Porto

Customer Support (Portuguese-Speaking) - Social Media
Porto
Porto, Porto District, Portugal

Experience the power of a
- changing career

Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help
- known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as "World's Best Workplaces, " "Best Companies for Career Growth, " and "Best Company Culture, " year after year.

If you're looking to grow and be inspired, as a Customer Support in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We'll give you all the training,
- edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

What you will do in this role

As a Customer Support, you will:

• Give customer support by handling customers' issues and inquiries
• Use different platforms and tools
• Investigate and collect information to provide to customer
• Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience

Your qualifications

Concentrix is a great match if you:

• Have an advanced level of Portuguese (written and oral) (C1) and good level of English
• Have prior knowledge in online