Customer Support (Portuguese-Speaking) - Social Media

Customer Support (Portuguese-Speaking) - Social Media
Porto
Porto, Porto District, Portugal

2 days ago Be among the first 25 applicants
Take the next step in your career by working with top global brands in a dynamic,
- paced environment alongside a supportive team. We seek individuals eager to make an impact, add value, and unleash their full potential. Are you fluent in German? This opportunity is for you!What You Will Do- Provide support to high level clients to help them grow across multiple channels – chat, email and phone;



- Support and expand
- serve advertising base for clients in the online and digital advertising domain;



- As a Customer Delight for Social Media, you’ll provide pre and
- sales support for all
- service products;



- Provide product and tool support to enhance clients’ experience;



- Identify and solve problems, such as technical bugs and ads’ delivery issues;



- Resolve customerissues in a timely manner and
- actively communicate to clients on progress;



- Pro-actively identify areas where clients can improve usage of our solutions;



- Provide vital product insights and feedback from our customers to engineering. What You Need- Fluency in German. - Proficient English communication skills. - Strong communication, interpersonal, and
- solving abilities;



- Basic computer knowledge and technical skills;



- Ability to multitask effectively;



- Team-oriented with theability to thrive in a
- paced, energetic environment. What We Offer- Competitive monthly salary;



- Health benefits and various other discounts;



- Full training providedby certified instructors;



- Opportunities for career advancement and professional development;



You are giving your GDPRconsent for your CV details to be shared directly with our client for the purpose of recruitment. Skills: german, interpersonal skills, communication, multitasking, technical skills, strong communication, ability to multitask, fluency in german, proficient english communication,
- oriented, english communication, strong communication abilities, proficient english communication skills, german fluency, basic computer knowledge,
- solving abilities, strong communication skills, customer
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting#J-18808-Ljbffr