Customer Support Lisboa

Customer Support
Lisboa
Lisboa, Lisboa, Portugal

At Onile IT, we inspire the technological transformation of organizations, adding value to their business.

We provide consulting services in information technology, communications, and electronics, covering the entire project development cycle: from gathering requirements, defining the architecture, developing and testing software and hardware, integrating the solution with existing systems, monitoring results, and implementing corrective measures.

Our focus is innovation, and we need people like you: with fresh ideas and the motivation to put them into practice

Customer Support (Inbound) with Fluency in German

We are looking for a dynamic and empathetic Customer Support professional to join a contact center team. You will be responsible for handling inbound calls related to travel assistance, providing support and effective solutions to clients. If you have excellent communication and
- solving skills and are fluent in German, this is the ideal opportunity for you.

Key Requirements:

• Previous experience in customer support or contact center roles (preferred);
  
  
• Mandatory fluency in German (spoken and written);
  
  
• Immediate availability;
  
  
• Willingness towork rotating shifts (24/7);
  
  
• Excellent interpersonal communication skills and active listening;
  
  
• Strong customer orientation and
  - solving ability;
  
  
• Ability to work under pressure and manage multiple tasks simultaneously.

Conditions:

• Workplace in Lisbon with 3 days per week
  - site at the office.

If you are ready to make a difference, send us your application