Customer Support Representative – German Speaker

Customer Support Representative – German Speaker
Viseu
Viseu, Viseu District, Portugal

Join our client's Porto team and support the future of virtual reality

Experience a new city with relocation assistance

Job Location: Porto, Portugal (On-Site)

Start Date: February 13, 2025

Employment Type: Full-Time, Fixed-Term Contract, subject to extension

Working Hours:

- Monday to Friday: 08:00 19:00 (rotating shifts)

- Weekends off (Saturday & Sunday)

Are

you passionate about
- edge technology and virtual reality? We

are looking for German-speaking Customer Service Representatives to

support an advanced virtual reality headset designed for immersive

gaming. This role involves assisting customers with inquiries,

troubleshooting technical issues, and ensuring a smooth user experience

for users across Europe.

Prerequisites:

- Fluent in German (C1+) and proficient in English (B2+)

- Interest in virtual reality and gaming is a plus

- Strong communication and
- solving skills

- Willingness to work
- site in Porto

- EU member state passport or a valid residence card for Portugal

Why Applying?

- Work with an exciting VR brand that is shaping the future of gaming

- Enjoy a Monday-to-Friday schedule with weekends off

- Competitive salary + relocation support for eligible candidates

Apply Today

If

you are a German speaker looking for an opportunity in customer support

for virtual reality, apply now and start your journey with us in Porto

What in on the Offer?

- Base Salary: EUR 1, 100 (paid over 14 months)

- Meal Allowance: EUR 7. 63 per working day (net)

Relocation Package:

- From outside Portugal:

- Room in a shared apartment for up to 12 months (EUR 280/month, deducted from salary, all utilities included)

- Reimbursement of airfare (up to EUR 400 in economy class) after 180 days of employment

- From inside Portugal:

- Travel reimbursement (up to EUR 150 in economy class) after 180 days of employment

- Housing provided on a case by case basis