Customer Support Representative (Greek) Porto

Customer Support Representative (Greek)
Porto
Porto, Porto District, Portugal

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Position: Customer Support Representative (Greek)

Location: Porto, Portugal

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Provide optimal advice regarding various client queries related to cosmetic products
• Respond to customers queries in timely and efficient manner
• Provide clear information about products and service
• Deliver a positive attitude towards the brand
• Achieve strong customer satisfaction with a focus on quality and results
• Maintain and update all
  - related administrative forms.
  
  
  

• Native/fluent in Greek, both verbbal and written
• Fluent in English (at least B2 level)
• At least 6 months experience in Customer service roles will be considered as an advantage
• Knowledge of Banking industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
• Excellent communication skills with solid negotiating skills
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time.
  
  
  

• Excellent remuneration package based on experience, skills and performance
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• Guidance and tools to reach your full potential.
  
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Information Services

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