Customer Support Representative - Porto Porto

Customer Support Representative - Porto
Porto
Porto, Porto District, Portugal

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Join to apply for the Customer Support Representative - Porto role at Munay

Thinking about a fresh start in one of Europe's most vibrant and scenic cities? Our Porto-based team and searching for talented individuals who can bring
- tier support to customers across the continent.

Your Mission:

• Deliver responsive, empathetic assistance by phone and email
• Handle inquiries efficiently, following clear company procedures
• Own each customer interaction through to resolution
• Build trust through professional and friendly communication
• Strive to exceed service goals and maintain regulatory standards
• Help shape a customer experience that stands out
• Team up with supervisors and share valuable feedback
  
  
  

• Full-time
  - site position at our Porto office
• Healthcare coverage and access to private medical services
• Competitive salary with
  - driven bonuses
• Relocation support to ease your move to Portugal
  
  
  

• Fluent in German, Dutch, Italian, French, or Russian and good in English (B2)
• Capable of solving connectivity and
  - related issues with ease
• Confident guiding customers through
  -
  - step processes
• Excellent interpersonal and critical thinking skills
• Must hold EU citizenship, a residence permit, or have a manifest of interest
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Media

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