Customer Support Representative Lisboa

Customer Support Representative
Lisboa
Lisboa, Lisboa, Portugal

Contact Center Assistant – E-commerce & B2B | Lisbon

Are you looking to take the next step in your career in
- commerce and digital marketing?
We are seeking a Contact Center Assistant to join our team in Lisbon and provide
- quality support to B2B clients.
If you are communicative,
- oriented, and thrive in a
- paced environment, we'd love to hear from you

Key Responsibilities

• Deliver personalized support to B2B clients in the
  - commerce sector.
• Manage client requests with autonomy, accuracy, and efficiency.
• Handle sensitive data in line with PCI and GDPR compliance standards.
• Use internal tools and knowledge bases to resolve complex cases effectively.

Your Profile

• Previous experience in
  - commerce, B2B sales, or digital marketing.
• Excellent communication, active listening, and negotiation skills.
• Fluency in English (spoken and written) – mandatory.
• Knowledge of
  - office processes or SAP is a plus.
• Availability to work in rotating shifts, including weekends.

What We Offer

• Long-term contract with stability and career prospects.
• Paid initial training (15–20 business days, 9:00–18:00).
• Full-time schedule with rotating days off.
• Competitive salary package including meal allowance, paid vacation, and health insurance.
• A supportive and collaborative team environment with real opportunities for career growth.

If you are passionate about
- commerce, eager to embrace new challenges, and ready to grow professionally, apply now

Only shortlisted candidates will be contacted within 10 business days.

Tipo de oferta: Período Integral, Integral/Full-time

Pagamento: 1 200, 00€ , 00€ por mês

Benefícios:

• Cartão/Ticket refeição
• Seguro saúde