Customer Support Representative - Remote Braga

Customer Support Representative - Remote
Braga
Braga, Braga, Portugal

Job Opportunity: Customer Support Representative

We're a technology and services leader that powers the brands of the future.

Career growth and personal development opportunities are available through our range of FREE learning and leadership development programs.

About This Role

• Deliver exceptional customer service by assisting customers with various questions and challenges.
• Support customers with tasks such as finding opening hours to resolving complex complaints.
• Focus on providing accurate, valid, and complete information using the right methods and tools.

Requirements

• You should have a high level of proficiency in French (written and oral) and fluent English (B2).
• Excellent communication skills, empathy, and team spirit are essential.
• Availability for rotating schedules is required.
• A positive attitude and desire to provide good service are necessary.

What We Offer

• Full-time positions with indefinite contracts negotiable based on experience and client needs.
• Competitive salary and
  - based bonuses.
• Work from home in Portugal.
• Bring-a-friend referral bonus opportunities.
• Comprehensive paid training on the company and project.
• Career development programs.