Customer Support Specialist – Italian Speaker (Remote in Portugal) Lisboa

Customer Support Specialist – Italian Speaker (Remote in Portugal)
Lisboa
Lisboa, Lisboa, Portugal

Customer Support Specialist – Italian Speaker (Remote in Portugal)

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Location: Lisbon

Are you passionate about customer service and looking for a new challenge? This is your opportunity to work with top global brands while joining a dynamic and multicultural team in Portugal!

We are seeking fluent Italian speakers with solid experience in customer service to join our client’s growing international team.

What You Will Do

• Communicate with customers via phone, chat, and email
• Efficiently manage and resolve customer inquiries and issues
• Maintain high levels of customer satisfaction while representing a leading brand
• Build and maintain professional, empathetic relationships with clients and partners
• Meet and exceed performance targets set by both the client and the company

What You Need

• Fluency in Italian (spoken and written)
• Proficient in English (B2 level or above)
• Strong communication, interpersonal, and
  - solving skills
• Basic computer literacy and technical aptitude
• Multitasking ability and high attention to detail
• Team spirit and adaptability in a
  - paced work environment

What We Offer

• Comprehensive relocation support for candidates moving from within Europe
• Competitive monthly salary
• Health insurance and access to employee benefits and discounts
• Full training provided by certified instructors
• Clear paths for career progression and personal development

By applying, you consent to your CV being shared directly with our client for recruitment purposes in accordance with GDPR.

Additional Details

Skills: adaptability, strong communication skills, fluency in Italian, basic computer literacy, technical aptitude, customer service, multitasking, attention to detail, interpersonal skills, proficient in English, team spirit,
- solving skills, Italian language proficiency.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Human Resources Services

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