Customer Support Specialist (all genders) German speaker Porto

Customer Support Specialist (all genders) German speaker
Porto
Porto, Porto District, Portugal

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Client:

Team
Viewer

Location:

Porto, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c656f807d96d

Job Views:

5

Posted:

01. 06. 2025

Expiry Date:

16. 07. 2025

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Job Description:

Responsibilities

Are you open, communicative and love working with a diverse range of customers tohelp them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.

• Support our existing customerswith their technical and accounting issues over the phone, ticket and chat
• Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
• Identifycustomer needs and forwardsuch requests to our sales department
• Work closely with all members of the Customer Support team to deliver a
  -
  - class experience for our customers

Requirements

• University degree in the field of economics, or other relevant vocational education such as commercial or technical training
• Fluency in German and English is mandatory, other languages are a plus
• At least some experience working with customer and/or in sales, e. g. Internships
• Determination, enthusiasm and willingness to learn
• Working independently is just as important to you as team spirit
• Strong communication skills and passion for working with people

What we offer

• Onsite Onboardingin our HQ office for an optimal start
• Great compensation and benefits packagesincluding company achievement bonus and
  - based options, regular salary reviews
• Public transport friendlyoffices
• Special termsfor local gyms
• Access to
  Corporate
  Benefitsplatformwith manydiscounts
• RegularTeam eventsand
  - wide celebrations
• Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
• Hybridand
  Flexiblework time with up to 50% home office
• Work From Abroad Programallowing up to 40 days of work outside your contracting country
• We celebratediversityas one of core values, join and drive one of the
  -
  -
  - e initiatives together with us!