Customer Support Specialist - Czech Speaker - Lisbon Portugal Lisboa

Customer Support Specialist - Czech Speaker - Lisbon Portugal
Lisboa
Lisboa, Lisboa, Portugal

Job Opportunity: Customer Support Specialist

Client: Dila Recruitment

Location: Lisbon, Portugal - Remote

Job Category: Other

EU work permit required: Yes

Job Reference: a1dd57d91b5d

Job Views: 1

Posted: 23. 05. 2025

Expiry Date: 07. 07. 2025

Job Description

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Our team of recruiters works internationally, providing access to a wide range of global opportunities and insights into different markets.

Position: Customer Support Specialist

Location: Lisbon, Portugal - Remote

Employment type: Full-time

Duties and Responsibilities

• Handle sensitive and confidential information with care.
• Meet deadlines while maintaining high quality and efficiency under pressure.
• Ensure accuracy and attention to detail, understanding the impact of minor aspects.
• Make decisions and complete tasks independently with minimal supervision.
• Actively solve problems and deliver
  - centric solutions.
• Focus on customer satisfaction.
• Collaborate effectively within a team, contributing to overall success.
• Track and focus on personal and team KPIs, maintaining a positive,
  - driven attitude.
• Manage workload flexibly and adapt to varying order volumes.

Requirements

• Native or fluent Czech (oral and written), and fluency in English (at least B2 level).
• Ability to work in a sensitive, confidential environment.
• Strong time management skills and ability to work under tight deadlines.
• High attention to detail and accuracy.
• Proven
  - making and autonomous working skills.
• Strong
  - solving skills with a
  - focused approach.
• Enthusiasm for tracking and improving performance metrics.
• Familiarity with SAP and
  - office operations is an advantage (training provided).

Benefits

• Relocation package, including free accommodation in shared apartments.
• Annual sponsored flight home plus return flight to Portugal.
• Competitive remuneration based on experience and performance.
• Join a dynamic, multilingual, multicultural, and creative team with a positive atmosphere.
• Support and tools to reach your career potential.

Kickstart Your Customer Service Career

If you’re ready to leverage your Czech language skills and passion for helping others, apply now! Join our team and make a difference in customers’ lives today.