Customer Support Specialist (Hungarian) Lisboa

Customer Support Specialist (Hungarian)
Lisboa
Lisboa, Lisboa, Portugal

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Client:

David Kennedy Recruitment

Location:

Lisboa, Portugal

Job Category:

Other

- $0-0/yearly

EU work permit required:

Yes

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Job Views:

4

Posted:

11. 05. 2025

Expiry Date:

25. 06. 2025

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Job Description:

David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy seeking to onboard a Hungarian-speaking Customer Support Specialist for their Lisbon offices.

Position: Customer Support Specialist

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Handle sensitive and classified information with a focus on confidentiality.
• Meet deadlines while maintaining high efficiency and quality of work under pressure.
• Ensure accuracy and attention to detail, understanding that even minor aspects can have significant impacts.
• Make decisions and complete tasks independently with minimal supervision.
• Actively solve problems and deliver
  - centric solutions.
• Focus on customer satisfaction.
• Collaborate effectively as a team member, contributing to overall success.
• Track and focus on personal and team KPIs, maintaining a positive,
  - driven attitude.
• Flexibly manage workload and adjust to varying order volumes.

REQUIREMENTS:

• Native/Fluent level Hungarian, both oral and written, as well as fluency in English (at least B2 level).
• Ability to work in a highly sensitive, confidential environment.
• Strong time management skills, with the ability to work under tight deadlines.
• High attention to detail and accuracy in all tasks.
• Proven ability to make decisions and work autonomously.
• Strong
  - solving skills with a
  - focused approach.
• Enthusiasm for tracking and improving both individual and team performance metrics.
• Familiarity with SAP and
  - office operations is an advantage (training can be provided).

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance.
• Be part of a dynamic, multilingual, multicultural, and creative team with a positive and friendly atmosphere.
• Guidance and tools to reach career potential.