Customer Support Specialist - Mobile Payments Viseu

Customer Support Specialist - Mobile Payments
Viseu
Viseu, Viseu District, Portugal

Experience a transformative career journey in customer support with a global leader in technology and services.

We are seeking a skilled Customer Service Representative to join our team, providing exceptional assistance to customers through various channels. As a representative, you will be responsible for answering questions, resolving technical issues, and guiding users through the account creation or identity verification process.

The ideal candidate will possess a high level of French (oral and written) and fluency in English (C1), as well as strong analytical and troubleshooting skills to resolve customer queries effectively. Familiarity with mobile apps, digital payments, and online platforms is also essential.

Our company offers a dynamic work environment, competitive salary, and
- based bonuses. We provide full paid training on the company and the project, as well as career development programs, specialized courses, and language classes.

In this role, you will have the opportunity to grow and develop your skills, working with a talented team to deliver exceptional customer experiences.

Join us and discover why we're recognized as a top employer in the industry.

We are an
- opportunity employer, committed to creating a diverse and inclusive workplace. Our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

To be eligible for this position, applicants must be legally authorized to work in Portugal.