Customer Support Specialist With German - No Experience Required Lisboa

Customer Support Specialist With German - No Experience Required
Lisboa
Lisboa, Lisboa, Portugal

**Learn, Lead & Grow at Sitel Group®**We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. - **GROW AS YOU GO. **We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go;



we help you get there. -**BE BOLD, BE YOU. **#Sitel
Life represents our commitment to our people -to YOU. It's about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so. - **WORK TOGETHER TO MAKE AN IMPACT. **We strive to make the world a better place and empower others to do the same. We are
- driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work. - **GAIN STABILITY, EXPAND POSSIBILITIES. **We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts. - **MAXIMIZE YOUR EXPERIENCE. **We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people's innovative ideas, experiences and feedback to shape and drive the future of Sitel Group. **About Sitel Group®**As a global leader in
-
- end customer experience (CX) products and solutions, Sitel Group® partners with the world's
- loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 100, 000 people around the globe - working from home or from one of our CX hubs - we securely connect
- loved brands with their customers over 4. 5 million times every day in 50+ languages. Whether digital or
- based, our solutions deliver a competitive edge across all customer touchpoints. Our
- winning culture is built on 35+ years of
- leading experience and commitment to improving the employee experience. **Come and work with us. ****How about to work in a support team focused on the sporting and adventurous public? **Are you**Spanish **native or fluent with strong**English** communication skills? Looking to make your career in a multicultural environment in sunny and happy**Lisbon**? **So we have the perfect opportunity for you!**Your future project: join our**Spanish Customer Support** team. Our**client **produces action cameras, often used in
- action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube". As a customer service specialist in this project, your daily responsibilities will include:
- Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing
- Offering solutions for customers demands by identifying and troubleshooting with the available
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional
- Meet and exceed our service quality goals, compliance regulations and productivity
- Create amazing experience that people value and we are proud
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of **Spanish (C2)**:
- Advanced level of English (at least C1) both verbal and
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing
- Analytical and problem solving skills with strong attention to
- Desire to learn and advance, be a curious investigator and problem
- High-speed internet access and appropriate conditions for remote
- **Must hold EU citizenship or valid work permit for Portugal**:**Benefits. **What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. - Competitive
- Paid professional
- Employee
- Private healthcare & dental insurance (after six months of employment)- Growth opportunities through various development
- Fun and engaging
- wide initiatives, including our Sitel
Fit wellness
- Job
- Life-long skills and
- Excellent work culture**Join the #Sitel
Life**Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go;



we help you get there!**Follow us. ****Spanish Advisor for Action Cameras - Lisbon, Portugal