Customer Support Specialist with Polish Porto

Customer Support Specialist with Polish
Porto
Porto, Porto District, Portugal

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Customer Support Specialist with Polish, Porto

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Client:

Wibit Consulting & Services (Wibit
CS)

Location:

Porto, Portugal

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

0a45f91728b6

Job Views:

4

Posted:

30. 06. 2025

Expiry Date:

14. 08. 2025

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Job Description:

I started my journey with a strong IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter. Today, I lead my own agency, backed by an incredible team of freelance recruiters.

? Join Our Network!
We’re always open to welcoming new talent into our growing community.

? Global Partnerships, Strong Workforce
Together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients!

Join a
- tier Outsourcing & BPO consultancy in Lisbon and support a growing global brand by delivering
- quality customer support in Polish. This is your chance to work in a dynamic, multicultural environment where accuracy and service excellence are key.

Location: Lisbon, Portugal (option to work remotely)
Employment Type: Full-time
Industry: Outsourcing/BPO
Languages: Polish (C2), English (B2+)
Compensation: Base salary +
- based package

? Your Responsibilities:

? Handle sensitive and confidential customer information professionally
Meet strict deadlines while maintaining quality and efficiency
? Solve problems and provide thoughtful,
- focused solutions
? Keep track of KPIs and help your team achieve service goals
? Collaborate with your team and adapt to changing workloads and order volumes
? Work independently with minimal supervision, delivering accurate and timely results

What You Bring:
? ? Native/fluent Polish (C2) and fluent English (B2 or higher)
? Strong time management and attention to detail
? Ability to make decisions independently and accurately
? Proactive
- solving with a
- first mindset
? Enthusiasm for meeting KPIs and performance goals
? Familiarity with SAP and
- office tools is a plus (training provided)
? Discretion and comfort working in a highly confidential environment

? What’s Offered:
? Rotating shifts: Monday to Sunday, between 07:00–00:00
? Remote option available from within Portugal
? Competitive salary based on experience and performance
? Positive, inclusive, and multicultural work atmosphere
? Ongoing training and career development tools

Ready to take your support skills to the next level in an international setting? Apply now!