Customer Support (Turkish Speaker) Lisboa

Customer Support (Turkish Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Customer Support (Turkish Speaker) role at go
FLUENT

1 day ago Be among the first 25 applicants

Join to apply for the Customer Support (Turkish Speaker) role at go
FLUENT

Are you passionate about helping others succeed? At go
FLUENT, we’re looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.

As a Learning Consultant, you'll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.

If you're driven by making a difference and thrive in a supportive,
- focused environment, we’d love to have you on board!

What You'll Do

Become an expert and maintain a full understanding of our products and services. Explain it to our new learners who are starting a go
FLUENT Training

Offer the learner the best journey possible, by understanding the expectations and being efficient in giving the solutions to concerns the learner might face

Reply to our learners requests on several communication channels (phone, email, chat, etc. )

Ensure a smooth and efficient communication with internal teams

Call students to encourage them to take full advantage of the available resources

Be proactive in order to optimize our internal procedures, improve the quality of our responses and raise learners feedback

You'll love this job if you

Are outstanding at communicating, both orally and written (Turkishis your mother tongue)

Have a previous successful experience in customer support

Are very empathic and able to solve complex conversations in order to give a smile to customers

Are an organized, responsive, adaptable, sincere, and autonomous person

We are looking for

1 year ofexperience in customer service

Internet savvy and proficient in MS Office, Google Docs and Open Office

Advanced level of English (verbal and written)

Bachelor's/College Degree in any field

What we offer

Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including:

Dynamic,
- like experience within the security of a
- growing, 25-year old Swiss-based company.

Learn from top executives and visionaries in the learning and language market.

The experience of joining an innovative organization with an international, vibrant working environment.

Full
- boarding and fast ramp mentoring program leading candidate to success.

World-class learning experience by being a go
FLUENT learner. Learn from one of our 18 business languages!

Ability to work from any of our 20+ offices around the world.

Exciting
- building events.

Eager to learn more, watch our video to discover go
FLUENT in the words of our people worldwide: https://www.gofluent.com/us-en/careers/

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Other

Job function

• Job function

  Other

• Industries

  E-Learning Providers

Referrals increase your chances of interviewing at go
FLUENT by 2x

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