Customer Support with German Porto

Customer Support with German
Porto
Porto, Porto District, Portugal

6 days ago Be among the first 25 applicants

Location: Porto
Workload: Full-Time

Position Overview:
We are currently looking for German-speaking Customer Support Agents to join a
- growing team in Porto. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting
- value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to
- level clients via chat, email, and phone.
- Assist customers with the
- serve advertising platform and related tools.
- Deliver
- and
- sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.

Candidate Profile:
- Fluency in German (mandatory) and proficient English.
- Strong communication,
- solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a
- paced environment.
- A team player with a proactive and
- oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Relocation support (for candidates moving from within Europe)
- Full training provided and paid
- Real career progression opportunities in a leading industry

Why Apply?

- Join a
- established and reputable company in the customer experience sector.
- Work with globally recognized brands in an exciting and innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement potential.
- Benefit from a competitive compensation and relocation package.

If you're fluent in German, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Consumer Services

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