Customer Support with Greek Porto

Customer Support with Greek
Porto
Porto, Porto District, Portugal

Are you fluent in Greek and have strong communication skills? We have exciting job opportunities in Madrid! Take the next step in your career by working with some of the top global brands.

What You Will Do

• Handle customer inquiries and provide advice regarding health insurance contracts, coverage, reimbursements, and all aspects of their contracts (subscription, amendments, cancellations, premiums, etc. ).
• Manage contracts: registration, cancellation, and premium collection.
• Process health services: enter reimbursements, create quotes, issue coverage approvals in accordance with internal procedures.
• Update and modify customer records (contract details, address, bank information).
• Contribute to customer satisfaction through quality responses, work efficiency, and achieving performance indicators.
• This role involves no sales or prospecting.

What You Need

• Fluency in Greek
• Strong communication, interpersonal, and
  - solving skills
• Basic computer knowledge and technical skills
• Ability to multitask effectively
• Team-oriented with the ability to thrive in a
  - paced environment

What We Offer

• Competitive monthly salary
• Permanent contract
• Free healthcare insurance for you and your family
• Annual variable bonus based on objectives, quarterly and annual bonuses depending on company results and medical teleconsultation
• Full training provided by certified instructors
• Opportunities for career advancement and professional development

By applying, you consent to your CV being shared directly with our client for recruitment purposes.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: IT Services and IT Consulting

This job posting is active and available.