Customer Support With Spanish In Lisbon Lisboa

Customer Support With Spanish In Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Job Description

Location : Lisbon

Workload : Full-Time

Schedule : Monday to Sunday, 24 / 7

Position Overview :

We are currently looking for Spanish-speaking Customer Support Agents to join a
- growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting
- value clients and helping them grow their online presence.

Main Responsibilities :

• Provide support to
  - level clients via chat, email, and phone.
• Assist customers with the
  - serve advertising platform and related tools.
• Deliver
  - and
  - sales support for digital advertising products.
• Troubleshoot and resolve technical issues, such as bugs or delivery errors.
• Communicate updates and resolutions to clients in a timely and professional manner.
• Identify opportunities for customers to enhance their advertising performance.
• Gather client feedback and share product insights to improve user experience.

Candidate Profile :

• Fluency in Spanish (mandatory) and proficient English.
• Strong communication,
  - solving, and interpersonal skills.
• Basic technical proficiency and computer skills.
• Ability to manage multiple tasks in a
  - paced environment.
• A team player with a proactive and
  - oriented mindset.
• Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package :

• Competitive monthly salary
• Performance-based bonuses
• Health insurance and employee discounts
• Meal allowance
• Full training provided and paid
• Real career progression opportunities in a leading industry

Why Apply?

• Join a
  - established and reputable company in the customer experience sector.
• Work with globally recognized brands in an exciting and innovative field.
• Enjoy a dynamic and multicultural team environment.
• Build your career with ongoing training and advancement potential.
• Benefit from a competitive compensation.

If you're fluent in Spanish, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Requirements :

Fluency in Spanish is mandatory.