Customer Support with Turkish - Lisbon Lisboa

Customer Support with Turkish - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Take the next step in your career by working with top global brands in a dynamic,
- paced environment alongside a supportive team. We seek individuals eager to make an impact, add value, and unleash their full potential. Are you fluent in Turkish ? This opportunity is for you!

What You Will Do

• Provide support to high level clients to help them grow across multiple channels – chat, email and phone;
• Support and expand the
  - serve advertising base for clients in the online and digital advertising domain;
• As a Customer Delight for Social Media, you’ll provide pre and
  - sales support for all
  - service products;
• Provide product and tool support to enhance clients’ experience;
• Identify and solve problems, such as technical bugs and ads’ delivery issues;
• Resolve customer issues in a timely manner and
  - actively communicate to clients on progress;
• Pro-actively identify areas where clients can improve usage of our solutions;
• Provide vital product insights and feedback from our customers to engineering.
  
  

• Fluency in Turkish.
• Proficient English communication skills.
• Strong communication, interpersonal, and
  - solving abilities;
• Basic computer knowledge and technical skills;
• Ability to multitask effectively;
• Team-oriented with the ability to thrive in a
  - paced, energetic environment.
  
  

• Comprehensive relocation support to Lisbon for candidates relocating within Europe;
• Competitive monthly salary;
• Health benefits and various other discounts;
• Full training provided by certified instructors;
• Opportunities for career advancement and professional development;