Customer Technical Project Manager - Market Services

Customer Technical Project Manager - Market Services

Join Capgemini Engineering as a Customer Technical Project Manager (CTPM) in Market Services. As a world leader in engineering services, Capgemini Engineering brings together a global team of engineers, scientists, and architects to help innovative companies unleash their potential across industries.

Job Description

As a CTPM, you will lead and manage the end‑to‑end (E2E) technical delivery of complex projects, ensuring full solution integration, validation, and acceptance according to contracted scope. Your responsibilities include coordinating multidisciplinary technical teams throughout all project phases—from pre‑sales and technical design to integration, validation, and final customer acceptance.

Responsibilities

• Lead and direct the project’s technical functions, including Analysis & Design, Integration, and Verification & Validation.
• Ensure end‑to‑end technical delivery aligns with contractual requirements and project KPIs.
• Participate in the pre‑sales phase, defining the technical delivery strategy from requirements gathering through final acceptance.
• Define project organization, technical gates, deliverables, tools, and governance model.
• Lead technical execution during implementation and coordinate activities across multiple streams.
• Identify, assess, and mitigate technical risks throughout the project lifecycle.
• Coordinate resolution of critical technical issues, engaging engineering teams as needed.
• Verify Quality of Service (Qo
  S) and solution stability, ensuring compliance with KPIs and SLAs.
• Advise the customer on network evolution and identify up‑scope opportunities within the project.

Your Profile

• 7+ years of experience managing complex,
  - domain, end‑to‑end technical projects.
• Experience with end‑to‑end planning, cross‑functional team alignment, deployment management, or operational activities coordination.
• Proficiency in SDM or Cloud (FW, CBIS, NCS, SDL/HSS/HLR), CBIS, NPC, AAA upgrades, IMS / Vo
  LTE Core, Diameter / RADIUS platforms, or interconnect gateways.
• Strong expertise in Telecom Core Networks, Cloud, and Data Center technologies.
• Solid understanding of pre‑sales activities, including scoping, estimation, and risk management.
• Proven ability to lead technical teams and coordinate across multiple workstreams.
• Strong sense of ownership, accountability, and technical leadership.
• Experience in system engineering, integration, and configuration/change management.
• Capability to work independently, delivering results with minimal supervision.
• Excellent customer interaction and communication skills.
• Experience and knowledge of Nokia products and solutions.
• Prior involvement in pre‑sales engagements.
• Experience with public and/or hybrid cloud environments.
• Familiarity with CI/CD automation and Dev
  Ops practices.

What You’ll Love About Capgemini

• Join a multicultural and inclusive team environment.
• Enjoy a supportive atmosphere promoting work‑life balance.
• Hybrid work options.
• Career growth is central to our mission; our programs and diverse professionals support opportunities worldwide.
• Access to valuable training and certifications in cutting‑edge technologies.
• Engage in exciting national and international projects.
• Health and life insurance.
• Referral program with bonuses for talent recommendations.
• Great office locations.

About Capgemini

Choosing Capgemini means empowerment to shape your career, support and inspiration from a collaborative community of colleagues worldwide, and the chance to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology, building a more sustainable and inclusive world.

Seniority level

Mid‑Senior level

Employment type

Temporary

Job function

Project Management and Information Technology