Customer Technical Project Manager Lisboa

Customer Technical Project Manager
Lisboa
Lisboa, Lisboa, Portugal

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Job Description

As Customer Technical Project Manager, you will define and manage the
-
- end solution technical deliverables, including
- level
- level design, requirements baseline, release and configuration management, E2E integration, verification, and acceptance strategy according to contracted scope.

How You Will Contribute And What You Will Learn

As a Customer Technical Project Manager, you will be responsible for:

- Managing selected complex projects (4G/5G Core/IMS) where Nokia delivers the complete solution as End-to-End owner, or for
- off and large
- standard or
- organization solutions, or solutions with 3rd-party involvement.

- Leading the technical functions:

Analysis & Design, Integration, Verification & Validation, Security, Infrastructure, and OSS.

- Leading customer technical negotiations during implementation, driving technical project execution, and providing solutions to eliminate risks.

- Coordinating answers to unresolved technical issues and setting up technical support processes, involving necessary engineering teams when required.

- Verifying the E2E quality of service and stability of the solution, ensuring all project KPIs are within contract definitions.

- Advising on customer network evolution and striving for project
- scopes.

The projects are executed under Market Unit leadership based on the contracted scope. The CTPM is fully accountable for the technical solution from design and integration up to acceptance and handover to operations, reporting to the Project Director who owns the customer contract.

Whenever possible, the CTPM is assigned during
- sales or the project initiation phase, supporting negotiations with the customer.

During the
- sales phase, the CTPM defines the technical delivery strategy from requirements gathering to final acceptance and migration, including technical deliverables, tools, and governance.

Key Skills And Experience

You have:

- Experience in Telco Core networks area (4G/5G Core/IMS), Cloud/Data Center solutions

- Experience in complex projects with
- domain / E2E technology areas (minimum 7 years of experience)

- Good understanding of presales aspects like scoping, estimation, and risk management

- Ability to take responsibility, coordinate, and lead technical issues

- Solid understanding of system engineering and integration methodologies

- Understanding of operator business drivers and technology

It would also be beneficial if you have:

- Ability to work and produce targeted results with minimal supervision

- Self-starter with a strong sense of business ownership and leadership

- Motivated by and committed to meeting challenging individual and team deadlines

- Ability to create order in an unstructured environment

- Strong customer interaction skills

- Experience leading virtual (local/remote) teams in a matrix organization

- Excellent written and verbal communication skills in English

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed, and cloud networks. Your career here will positively impact people's lives and help build a more productive, sustainable, and inclusive world.

We foster an inclusive work environment where we embrace new ideas, empower
- taking, and encourage authentic
- expression.

What We Offer

Nokia offers continuous learning opportunities,
- being programs, employee resource groups, mentoring, and diverse teams with an inclusive culture where people thrive and are empowered.

Inclusion & Equality

Nokia is an equal opportunity employer and has received recognitions such as being one of the World’s Most Ethical Companies by Ethisphere, included in Bloomberg’s Gender-Equality Index, and recognized by the Workplace Pride Global Benchmark. We respect the diversity of people and make employment decisions regardless of race, gender, age, disability, or other protected characteristics.

About The Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to
- native software and
-
- service delivery models. Our team of innovators pushes the limits from impossible to possible.

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