Customer Technology Project/ Process Analyst

Customer Technology Project/Process Analyst

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You will be responsible for coordination, planning, monitoring, reporting and communication on multiple project plans to ensure agreed time and quality measures are met. These are all key activities for the delivery of our migration projects.

Key Responsibilities

• The Project Process Analyst is responsible for the day‑to‑day accurate reporting of the project(s), ensuring delivery to the given scope and on time.
• Follow‑up on delivery of all planned activities in collaboration with a team of Customer Technology Consultants, PMO office, Business Analysts and Managers across different teams, functions, and countries.
• Accurate monitoring of progress, risk assessment and proactive elevation of challenges.
• Complete tasks independently, without guidance.
• Use of provided reporting tools and capabilities to secure precise reporting of all activities, dependencies, risks, and mitigations.
• Develop detailed analysis of complex data, systems or ideas and provide reports and recommendations.
• Day‑to‑day data management in company software applications.

Qualifications

• 1‑2 years’ working experience.
• Understanding of project management practices and techniques.
• Excellent analytical and problem‑solving skills.
• Planning and organizing skills.
• Experience with project planning and scheduling, and risk/issue management.
• A forward‑thinking and proactive person who can work collaboratively.
• Detail focused, able to deliver all work and administer, facilitate and manage appropriate project processes and documentation.
• Communication and influencing skills.
• Experience working in cross‑team and cross‑functional environments.
• Knowledge of PRINCE2, Agile PM or SAFE is a preference.
• Project Management Skills is a preference.

Benefits

• Attractive compensation package.
• Training to get you started and on‑the‑job learning opportunities.
• Extensive learning resources to further develop your skills and knowledge.
• Tuition Assistance Program (applicable for Fed
  Ex positions with a permanent contract).
• Employee Assistance Program for you and your family in difficult life situations.
• Employee reduced‑rate shipping.
• Great career opportunities.
• Fed
  Ex is one of the world's most admired companies and trusted brands year after year.

Employment Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industry: Freight and Package Transportation

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Ex by 2x.

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