Customer Value Lead Lisboa

Customer Value Lead
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Customer Value Lead role at my
Gwork - LGBTQ+ Business Community

3 days ago Be among the first 25 applicants

Join to apply for the Customer Value Lead role at my
Gwork - LGBTQ+ Business Community

Get AI-powered advice on this job and more exclusive features.

This job is with Finastra, an inclusive employer and a member of my
Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8, 000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

The Customer Value Lead is responsible for driving customer value engagements across key opportunities in the region. This role supports the adoption of
- selling practices, partners with sales teams to shape compelling value propositions, and delivers ROI analyses to support strategic deals. The role requires strong consultative selling skills, regional stakeholder engagement, and the ability to influence C-level
- makers.

Key Responsibilities

• Lead and execute customer value engagements across strategic opportunities in MEA and APAC
• Partner with regional sales teams to develop and articulate value propositions and ROI models
• Support the adoption of
  - selling tools and methodologies across the MEA and APAC sales organization
• Collaborate with the Customer Value Team to localize and implement scalable
  - selling practices
• Develop and deliver
  - facing content, including business cases, ROI analyses, and executive presentations
• Contribute to the creation of reusable value assets and tools tailored to the region
• Act as a trusted advisor to clients, helping them understand the business and financial impact of technology investments
• Provide coaching and enablement to sales and solution consulting teams on
  - based selling approaches
• Work closely with the Global Solutions Consulting team to embed
  - selling in the sales process
• Maintain alignment with regional Sales Directors and GSC leadership to prioritize engagements and resource allocation
  
  

Key Performance Indicators (KPIs)

• Number of
  - impact customer engagements delivered
• Number of localized value assets and tools developed
• Revenue and pipeline influenced by value engagements
• Adoption rate of
  - selling practices among sales teams
  
  

Required Experience

• 7+ years of experience in management consulting, value selling, or enterprise solution sales
• 3+ years of experience in complex sales cycles and C-level engagement
• Experience working in or with the financial services industry is mandatory
• Strong consultative and
  - based selling skills
  
  

Benefits

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential
  -
  - one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e. g. , Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.
  
  

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

Referrals increase your chances of interviewing at my
Gwork - LGBTQ+ Business Community by 2x

Get notified about new Customer Specialist jobs in Lisbon, Lisbon, Portugal.

Customer Representative (English-speaking) - Insurance Company

Customer Service Representative FR - Porto | Setembro

Customer Service Representative (English-speaking) - Small Appliances

Customer Representative (English-speaking) - Insurance Company

Customer Representative (English-speaking) - Insurance Company

Customer Delight for Social Media - English speaker (day shift) in Lisbon

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr