Custtomer service with Dutch Lisboa

Custtomer service with Dutch
Lisboa
Lisboa, Lisboa, Portugal

Join a leading multinational tech company and support premium members of one of the world's most popular streaming platforms. If you're
- focused,
- savvy, and eager to work in sunny Portugal — this is your opportunity!

Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time
Industry: Technology | Streaming Services
Languages: Dutch (C1+) & English (B2+)
Compensation: Base salary + bonuses + relocation support

Responsibilities:

Communicate with users via phone, email, and chat
️ Troubleshoot issues and provide clear, helpful solutions
️ Resolve inquiries efficiently within set timelines
Escalate complex cases when needed to other departments
Document actions and categorize bugs or technical issues
Collaborate with teammates to ensure customer satisfaction
Maintain and update relevant administrative forms

Requirements:
️ Native/fluent in Dutch (C1) and fluent in English (B2+)
️ Strong written and verbal communication skills
️ Ability to simplify complex or technical concepts
️ Resilient,
- oriented, and calm under pressure
️ Team player who can also work independently
️ No previous contact center experience required

Offer Includes:
Competitive salary based on experience and performance
️ Meal allowance
Transportation allowance
Private health insurance
Yearly performance bonus
Relocation support & help finding accommodation
Rotational shifts from Mon–Sat (between 7AM–8PM)
A creative, friendly, and multicultural team
Tools and guidance to grow your career

Ready to be the voice behind a
- class streaming experience? Apply today and start your Lisbon adventure!

#Dutch
Jobs #Lisbon
Jobs #Customer
Support #Streaming
Platform #Tech
Careers #Work
Abroad #Relocation
Support #Remote
Jobs #Support
Agent #Dutch
Speaking
Jobs