Custtomer service with Dutch

Custtomer service with Dutch
Lisboa
Lisboa, Lisboa, Portugal

Join a leading multinational tech company and support premium members of one of the world's most popular streaming platforms. If you're
- focused,
- savvy, and eager to work in sunny Portugal — this is your opportunity! ?

Location: Lisbon, Portugal
Work model: On-site
Employment type: Full-time
Industry: Technology | Streaming Services
Languages: Dutch (C1+) & English (B2+)
Compensation: Base salary + bonuses + relocation support

? Responsibilities:

? Communicate with users via phone, email, and chat
? Troubleshoot issues and provide clear, helpful solutions
⏱ Resolve inquiries efficiently within set timelines
? Escalate complex cases when needed to other departments
? Document actions and categorize bugs or technical issues
? Collaborate with teammates to ensure customer satisfaction
? Maintain and update relevant administrative forms

? Requirements:
✔ Native/fluent in Dutch (C1) and fluent in English (B2+)
✔ Strong written and verbal communication skills
✔ Ability to simplify complex or technical concepts
✔ Resilient,
- oriented, and calm under pressure
✔ Team player who can also work independently
✔ No previous contact center experience required

? Offer Includes:
? Competitive salary based on experience and performance
? Meal allowance
? Transportation allowance
? Private health insurance
? Yearly performance bonus
? Relocation support & help finding accommodation
? Rotational shifts from Mon–Sat (between 7AM–8PM)
? A creative, friendly, and multicultural team
? Tools and guidance to grow your career

Ready to be the voice behind a
- class streaming experience? ? Apply today and start your Lisbon adventure! ?

#Dutch
Jobs #Lisbon
Jobs #Customer
Support #Streaming
Platform #Tech
Careers #Work
Abroad #Relocation
Support #Remote
Jobs #Support
Agent #Dutch
Speaking
Jobs