Cw Deal Desk Analyst

Cw Deal Desk Analyst
Viseu
Viseu, Viseu District, Portugal

Our client is a renowned Tech multinational company, looking for CW Deal Desk Analyst.

If you are looking for a temporary position of 6 months, with a remote model of work, join our

team!

Role Overview

The Deal Desk Analyst plays a key role in ensuring our deal structuring and quoting process runs efficiently, compliantly, and in alignment with company policy. This role focuses on operational deal execution, supporting sales with accurate quotes, and maintaining strong governance standards. The Analyst is responsible for
-
- day quote execution, standard exceptions, and operational excellence across assigned regions.

Key Responsibilities

• Quote Execution & Support
• Provide regional quote creation and modification aligned with established pricing rules, discount policy, and approval matrix.
• Manage
  -
  - day requests from Account Executives and Sales Operations related to quotes, product configurations, pricing, and standard contractual terms.
• Operational Compliance
• Ensure all quotes and transactions comply with company accounting policies, and internal controls.
• Maintain accuracy and completeness of deal documentation.
• Exception Handling
• Process standard exceptions within set thresholds.
• Escalate complex or
  -
  - policy requests to the appropriate approval channels.
• Sales & Cross-Functional Collaboration
• Partner with Legal, Revenue Operations, and Finance to ensure alignment on billing, terms, and subscription changes.
• Act as a first point of contact for sales regarding quoting processes, system use, and policy adherence.
• Enablement & Process Improvement
• Deliver onboarding and process training for new sales hires.
• Provide feedback to Operations teams on tooling and process improvements.
• Act as a triage point for system issues, logging and escalating to the appropriate support team.

Qualifications

• Bachelor’s degree in Business, Finance, Mathematics, Statistics, or a related analytical field.
• 3+ years’ experience in Deal Desk, Order Management, Finance Operations, or Sales Operations.
• Understanding of financial governance and compliance in a Saa
  S/software environment.
• Strong
  - solving skills and ability to work independently in a
  - paced,
  - growth environment.
• Excellent communication skills (English required;
  
  other languages a plus).
• Proficiency with Salesforce, CPQ tools, and Zendesk preferred.