Czech Customer Advisor - Lisbon, Portugal Lisboa

Czech Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Lisboa, Portugal, PT

Job Description:

Czech Customer Advisor - Lisbon, Portugal

Req ID#: 367015

Join our team as a Czech Customer Advisor in Lisbon, Portugal, and contribute to outstanding customer service.

Are you a native or fluent Czech speaker with strong English communication skills? Looking to build your career abroad in a multicultural environment? This is the perfect opportunity for you!

Your responsibilities include:

• Providing first contact resolutions to customer queries
• Offering specialized customer support via written and phone communication
• Building meaningful relationships by answering customer questions courteously and professionally
• Meeting and exceeding customer service quality, compliance, and productivity goals
• Creating an exceptional customer experience
• Following management directions and providing feedback

Requirements:

• Native or proficient Czech (C2 level)
• Advanced English skills (at least C1), both verbal and written
• Excellent communication skills, including phone, attentive listening, and writing
• Analytical and
  - solving abilities with attention to detail
• Desire to learn and grow, curiosity, and
  - solving skills
• Must hold EU citizenship or a valid work permit for Portugal
• Willing to relocate to Lisbon, Portugal (on-site work)

Benefits:

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare and dental insurance (after six months)
• Development programs for growth
• Engaging company initiatives and wellness programs
• Job stability
• Skill development and experience
• Excellent work culture

Apply today and go further with Foundever. We value memorable associate experiences and support your career growth.