Danish Customer Advisor for NIKON - Lisbon, Portugal Porto

Danish Customer Advisor for NIKON - Lisbon, Portugal
Porto
Porto, Porto District, Portugal

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Danish Customer Advisor for NIKON - Lisbon, Portugal, Porto

Client: Foundever

Location: Porto, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 1fe5310e4df7

Job Views: 2

Posted: 09. 05. 2025

Job Description:

Come and work with us.

Join a support team of one of the most respected photographic brands.

Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? We have the perfect opportunity for you!

Your future project: join our Danish Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced
- electronics and precision technologies, famous especially for its cameras and binoculars.

As a customer service specialist in this project, your daily responsibilities will include:

• Supporting customers by answering their questions regarding products and services via phone and email
• Offering solutions for customer demands by identifying and troubleshooting with available resources
• Building meaningful relationships, answering customer questions in a courteous, friendly, and professional manner
• Meeting and exceeding service quality goals, compliance regulations, and productivity targets
• Creating an amazing experience that people value and we are proud of
• Following management directions and providing feedback

To succeed in this role, you will need to have:

• Native or proficient level of Danish (C2)
• Advanced level of English (at least C1), both verbal and written
• Strong communication skills – excellent phone conversation skills, attentive listening, and superior writing skills
• Analytical and
  - solving skills with strong attention to detail
• A desire to learn and advance, curiosity, investigation, and
  - solving skills
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal
• Relocation package
• Competitive wages
• Paid professional training
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program
• Job stability
• Life-long skills and experience

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.