Danish Customer Advisor - Lisbon, Portugal Lisboa

Danish Customer Advisor - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

Danish Customer Advisor - Lisbon, Portugal

Job Details

• Client: Foundever
• Location: Lisbon, Portugal
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 2fcb6acc4ae2
• Job Views: 5
• Posted: 23. 06. 2025
• Expiry Date: 07. 08. 2025

Job Description

Join our team as a Danish Customer Advisor in Lisbon, Portugal. Your role involves providing exceptional customer service through various communication channels, building meaningful relationships, and ensuring customer satisfaction. You will be responsible for resolving customer queries efficiently, adhering to quality standards, and contributing to a positive customer experience.

Responsibilities

• Provide first contact resolutions to customer queries
• Offer support via written and phone communication
• Build meaningful relationships with customers
• Meet and exceed service quality, compliance, and productivity targets
• Create a valued customer experience
• Follow management guidance and provide feedback

Requirements

• Native or proficient level of Danish (C2)
• Advanced English skills (at least C1), both verbal and written
• Strong communication skills, attentive listening, and excellent writing skills
• Analytical and
  - solving skills with attention to detail
• Willingness to learn and grow
• Must hold EU citizenship or valid work permit for Portugal
• Willing to relocate or be a local candidate in Lisbon

Benefits

• Relocation package
• Competitive wages
• Paid training
• Employee discounts
• Private healthcare and dental insurance after six months
• Development programs and growth opportunities
• Engaging company initiatives and wellness programs
• Job stability and career growth

Additional Information

Apply today and take the next step in your career with Foundever!